PLEASE NOTE: This Certification is for Existing TRC Clients ONLY with an ACTIVE EPIC Account. Participants must own a registered Combined Personal Development / Team Development Facilitation Kit. (purchased separately)

The Five Behaviors Certification Logo

Table of Contents

About The Five Behaviors® Facilitator Certification

The Five Behaviors® Certification offers practitioners a proven way to create a lasting impact on individual and organizational performance.

In this two-week course combining live, instructor-led sessions with self-guided online learning, participants will build their confidence and expertise in delivering impactful Five Behaviors® learning experiences that help build a culture of teamwork. Upon successful completion of the course work (including a score of 80% or above on the final Certification exam), participants will earn the credential of The Five Behaviors Certified Practitioner— signaling proven competence in shaping engaged, cohesive, and high-performing teams—and knowledgeable in the language of The Five Behaviors. View a Brochure

The Course Consists of:

  1. Self-Paced Learning
  2. Live Virtual Sessions
  3. Practice and Gain Feedback from Peers
  4. Certification Exam
  5. Access to Wiley’s Online Training Center

You’ll Learn:

  1. A deep understanding of The Five Behaviors model and key principles.
  2. In-depth discovery of The Five Behaviors solution portfolio: Team Development and Personal Development.
  3. How to customize and deliver impactful Five Behaviors learning experiences to address your unique training needs.
  4. Facilitation techniques while receiving feedback from your peers in a supportive environment.

Back to the top

Course Structure and Agenda

The Five Behaviors® Certification course spans two weeks of learning, combining live, instructor-led sessions with self-guided online learning. Participants will: 

  1. Complete five asynchronous learning modules (2-3 hours per module)
  2. Attend and engage in four live, instructor-led virtual sessions (Two hours each). 
  3.  Present an application project and receive valuable feedback. 
  4.  Take the final Certification Exam to measure understanding of the key Five Behaviors concepts (A passing score of 80% is required).

Course registration and access to the Online Training Center *Occurs two business days prior to the first live session

Week 1
Day 1
Day 2
Day 3
Day 4
Day 5
 

Self-directed Online Activities
(2-3 Hours)

  1. Complete The Five Behaviors Personal Development Assessment
  2. Fundamentals of The Five Behaviors
  3. Prework for Live Session 1

Live Session 1
(2 Hours)

  1. Participant experience with Five Behaviors Personal Development
  2. Explore Trust & Conflict

Self-directed Online Activities
(2-3 Hours)

  1. Deep dive into Personal Development
  2. Prework for Live Session 2

Live Session 2
(2 Hours)

  1. Vulnerability-based trust discussion
  2. Facilitation practice using Personal Development

Self-directed Online Activities
(1-2 Hours)

  1. Complete the Five Behaviors Teams Assessment
  2. Workshop Project planner
Week 2Day 8Day 9Day 10Day 11Day 12
 

Self-directed Online Activities
(2-3 Hours)

  1. Explore Team Development and The Everything DiSC® Model
  2. Prework for Live Session 3

Live Session 3
(2 Hours)

  1. Team Development and DiSC® facilitation practice with meaningful conversations on Trust, Conflict, and Accountability

Self-directed Online Activities
(2-3 Hours)

  1. Ongoing impact with the Five Behaviors
  2. Prework for Live Session 4

Live Session 4
(2 Hours)

  1. Workshop Project Presentations
  2. The power of feedback
  3. Course wrap-up & exam information

Self-directed Online Activities

Survey and exam
(2-3 Hours)

MANDATORY DATES

Access to The Five Behaviors Team Facilitator Kit is required. The kit is not included with the course price. Clients must purchase the kit separately. Click here to learn about the Facilitation Kit

  • May 3 – Begin online pre-work
    • Live Sessions Tuesdays & Thursdays 10 am – 12 pm CT
    • May 7, 9, 14 & 16
    • Live Sessions are Mandatory
  • June 3 – Begin online pre-work
    • Live Sessions Wednesdays & Fridays 10 am – 12 pm CT
    • June 5, 7, 12 & 14
    • Live Sessions are Mandatory
  • July 5 – Begin online pre-work
    • Live Sessions Tuesdays & Thursdays 9:00 – 11:00 am CT
    • July 9, 11, 16 & 18
    • Live Sessions are Mandatory
  •  
  • August 5 – Begin online pre-work
    • Live Sessions Wednesdays & Fridays 9:00 – 11:00 am CT
    • August 7, 9, 14 & 16
    • Live Sessions are Mandatory
  • August 30 – Begin online pre-work
    • Live Sessions Tuesdays & Thursdays 10:00 am – 12:00 pm CT
    • September 3, 5, 10 & 12
    • Live Sessions are Mandatory
  • September 30 – Begin online pre-work
    • Live Sessions Wednesdays & Fridays 10:00 am – 12:00 pm CT
    • October 2, 4, 9 & 11
    • Live Sessions are Mandatory
  •  

Course Requirements

Participants are required to own a Personal Development or Team Development facilitation kit. This will ensure participants receive the best learning experience possible. In addition to the kit, learners also must:

  1. Commit to two weeks of self-guided online work and attend all four instructor-led virtual classroom sessions. Total of 24 hours over the two weeks (12 hours per week).
  2. Complete all self-directed asynchronous learning modules, and the course project on time.
  3. Earn a passing score on the final exam.

Technical Requirements

The Five Behaviors Certification course uses Zoom for live sessions. Participants must ensure their computer can interact successfully with this blended learning course by taking the following steps:

  1. Laptop, desktop computer or tablet preferred. Mobile devices are not always compatible with course components.
  2. Virtual classroom sessions require working computer speakers and microphone.
  3. A headset is highly encouraged.
  4. To ensure the learners receive all course emails, be sure to add the following to your email Safe Sender list:
    1. [email protected]
    2. [email protected]

Back to the top

Cancellation Policy

If you need to cancel your registration, you are to notify TRC-The Resource Connection a minimum of 4 days prior to the start of the course. Should you need to cancel your registration less than 4 days prior, the following fees will be incurred:

  1. Any time up to 4 business days prior to course opening, we can cancel registration and reschedule with no repercussions
  2. Less than 4 days prior to the start of the course you are liable for the $1,500 Course fee
  3. Wiley reserves the right to cancel this course at any time and offer a full refund.

Society for Human Resource Management (SHRM) PDCs

We understand the power education and development have on transforming lives and workplaces. We also understand learning and growth is a commitment of time and resources.

That’s why we’re pleased to announce that we now offer SHRM credential-holders the opportunity to earn professional development credits from the Society for Human Resource Management!

This means you and your colleagues can get more value from Everything DiSC®, and/or The Five Behaviors®, certifications/accreditations. These courses now allow you to earn the PDCs required for SHRM recertification. Recertification PDCs are available for select educational offerings.

If you have any questions, please contact us via email.

PDCs Available

  1. The Five Behaviors Certification – 20 PDCs
  2. Everything DiSC Workplace Certification Upgrade– 10 PDCs
  3. Everything DiSC Certified Practitioner Certification – 20 PDCs

Back to the top